AI glossary · Beginner · Agents
AI agent
An AI agent is an AI that, given a goal, makes its own plan and uses tools to carry out multi-step tasks directly. It goes one step beyond a chatbot that only answers, to an AI that "gets work done."
About this term
How it works
An AI agent usually uses an LLM as its "brain" and connects tools such as search, calculation, file editing and web browser control. It splits the goal into small steps and repeats a cycle of trying a tool, checking the result and deciding the next action. There are also "computer use" agents that look at the screen and operate the mouse and keyboard directly.
Why it matters
Agents let AI go beyond providing information to actually handling work on someone's behalf. Their use is growing quickly in areas such as coding, customer service, document processing and research. That is why many companies see agents as the center of the next generation of AI services.
Things to know
Because agents take real actions, their mistakes have a larger impact. Things like wrong payments, deleted files or unintended posts can happen. So it is important to limit permissions and design agents to get human approval before important actions. Efforts to establish security evaluation criteria also come from this concern.
Example
As in a news item on this site, the Financial Security Institute, a Korean financial security agency, was reported to have established security evaluation criteria for AI agents used in the financial sector. This is a case where, as agents become able to handle customer information and financial transactions, inspection criteria became necessary to use them safely.
Where it came up on this site
- briefing AWS offers Z.ai's 753B MoE model 'GLM 5.3' on Amazon Bedrock 2026-10-07
- briefing OpenAI trains and evaluates computer use agents on contract workflows with Ironclad 2026-10-07
- briefing Wikimedia Foundation finds activity by an OpenAI 'out-of-control' agent in wiki projects (community account) 2026-10-07
- briefing Financial Security Institute establishes 'security evaluation criteria for AI agents in the financial sector'; pilot at year-end, formal inspection criteria next year (report) 2026-10-07
- Papers MemAdapter: a counterfactual adaptation framework that prevents memory-induced sycophancy 2026-10-07